1. Privacy and Data Protection Policy

Hadiya takes the customers' privacy seriously and we assure you that the personal information provided stays confidential. This policy is related to the information provided by you and how we take this information and use it.

2. Confidentiality and Voluntary Data Submission

Asking you for personal data such as your name, address, and your email address is all a voluntary basis on your side. These data collected are not disclosed to third parties without your acceptance.

3. Types of Personal Data Collected

Hadiya might ask you to provide personal information such as birth date, age, first and last name, gender, delivery address, email, telephone number, and etc.

4. Handling and Security of Financial Data

Credit/debit card information is not stored in our database. All of the information provided gets transmitted to the appropriate credit/debit card company in an encrypted format with rules that are globally accepted.

5. Use and Disclosure of Personal Information

Hadiya only asks and uses your personal information when it’s allowed by law. We will also use it when we can by law. PII is information that can identify you such as address and name. We use it to set up your account, send you messages about our services, and offer you special deals. We use cookies to remember you on our website and make your experience better. We don't sell your information to others. Non-PII doesn't identify you personally, so we can use it for anything. We might share Non-PII with other companies or use it for different reasons. We may also use IP addresses to fix problems and help it to run the website. We might also share Non-PII with other companies, or use it for other reasons. Sometimes we use IP addresses like Non-PII for other reasons, following the rules.

6. Third-Party Information Sharing for Service Provision

Your name and address may be passed to our third party in order to make a delivery to you. Also to help our company to collect money from you, analyse data, and customer service assistance. Another exchange use of your information with our third parties is the purposes of fraud protection and credit risk reduction.

7. Restrictions on Selling and Disclosing Personal Data

We do not sell or give away your personal information unless we are forced to by the law. Some cases force us to give it away by law to the court or if it stops someone from doing something wrong.

8. Unsubscribing from Marketing Communications

If at anytime you want to unsubscribe from our marketing communication by email or number, you can email us at support@hadiya.bh.

9. Cookie Usage in Privacy Policies: Tracking, Personalization, and Data Security

We use cookies to view and monitor how you are using our website and/or application. To help us see which certain content is popular. It helps us remember and identify you and to remember your usage preference such as your language. We do not store any personal and sensitive data such as credit card information, your password, and your address in the cookies that are being used. Cookies are not being used to guide advertising to you according to your navigation.

10. Use and Management of Cookies

Cookies do not have any viruses in them, and won’t harm your device. With your choice, you can set your device to not accept these cookies; do not save the things that the website remembers about you. Or you can set it to alert you when the website has cookies. Some parts of the website won’t be accessible or even won’t function properly. The data stored in our website's cookies is only used by us, except for Google Analytics cookies managed by both Google and us for statistical purposes. Additionally, there's a Payment Operation Analysis cookie generated when a purchase is made. This cookie is analyzed by an external company to ensure payment operations are secure.